Malicious messages reportedly crashing PlayStation 4 consoles

Report PS4 Messaging Bug is Bricking Consoles

Exactly the same thing - got a message, controller stopped working and audio cut out. Even deleting the message from the mobile app doesn't work. There are reports of a PS4 messaging hack which is bricking consoles.

PlayStation 4 users are claiming that they are receiving messages that are preventing them from using their consoles.

This exploit seems to work by including characters that go larger than the limit in memory given to a message, if the message doesn't fit in that allocated buffer then it could overflow into just about any other piece of memory within the system.

Reddit user Qraeshawn said: "I had a player named Zilla-Trickz that sent me 7 messages saying: Fortnite [] 3, but the heart was an emoji".

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In order to protect your hardware from this kind of attack, users are encouraged to change their message settings to receive messages from "friends only" or "no one" under Personal Info/Messages, according to Polygon. Some cases are so severe that a factory reset becomes necessary to stabilise the console once again.

Taking those steps will prevent anyone from sending you the problematic message. From here, you can opt to receive messages from anyone, friends only, or nobody at all.

Sony hasn't issued a warning as of press time, but just to be safe, SET YOUR MESSAGES TO PRIVATE on your PS4 for now. Reports indicate that some PS4 consoles continue to operate unstably even after the message is deleted; in that instance a rebuild of the PS4 system database has been reported to fix any lingering issues. This is especially true if you play competitive games and have bad luck with people who take losses poorly or are just plain trolls.

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