United backs down on bonus lottery after employee backlash

United Airlines

More modest winnings were also available, but workers balked because the majority of United's nearly 90,000 employees would forgo quarterly checks in the $250 range.

United spokesperson Maddie King told CBS News, "we announced the new program on Friday, and quickly responded to employee feedback the next business day".

With this move, there's no doubt management has succeeded in achieving a united voice with all employees, but that voice is entirely opposed to and offended by this new "select" bonus program.

Faced with a backlash from employees, United Airlines said Monday it was "pressing the pause button" on a plan to replace its modest monthly bonuses with a lottery system that would have offered large rewards to a few workers at random.

The airlines is eliminating its quarterly performance bonus system and has brought in an unconventional lottery system, which would include prizes like vacation, cars and cash among other gifts, reports Fortune Magazine. In order to be included in the drawing, an employee must apparently meet certain performance criteria, although that is not entirely clear. The lottery idea was introduced two months later, and it was not received with the kind of enthusiasm that executives of this airline had hoped for.

Airline industry experts had questioned the new lottery system and its impact on employee morale. Other employees stated that the lottery system does not appeal to them and could thus opt out of participating simply by not doing a good job.

Trump considered firing WH counsel if he didn't deny threatening to resign
These interactions (depending on how you interpret the McGahn conversation) may not be illegal, but they raise serious questions. Those conversations were revealed to Mueller in interviews with witnesses who considered the interactions as troublesome.

How to install the Android P developer preview today
You will be able to use Smart Replies, stickers and images directly from within a notification when responding. Mind you, while there aren't any life-changing new features, there are a few tweaks.

Emma Watson debuts new Time's Up tattoo - complete with glaring mistake
Watson's tattoo was apparently a sign of support for the movement but social media users quickly pointed out the phrase was missing an apostrophe.

Kirby linked the lottery system to the so-called core4 Score initiative to provide better service to airline customers. The company has been under pressure to keep shareholders happy as budget airlines have been taking away market share.

According to the Chicago Business Journal, the memo has caused a "firestorm" among employees, a decided setback when trying to encourage them to "care" more. Workers at the Chicago-based carrier are reportedly less than pleased.

The lottery system, with about $18 million in rewards per year available for rank-and-file workers, may have cost the company far less.

"Since announcing our planned changes to the quarterly operations incentive program, we have listened carefully to the feedback and concerns you've expressed", Kirby wrote.

"Our intention was to introduce a better, more exciting program, but we misjudged how these changes would be received by many of you", Kirby wrote.

Though internal programs should support your organization's mission statement, vision and goals, this crisis can stand as a lesson for communicators to consider employee needs when implementing a program-not just numbers.

Related news:

Hot News

Weir Group PLC (WEIR) Receives GBX 2237.81 Consensus PT from Analysts
Mar 08, 2018 - 01:59
It provides clients with access to retail units in shopping centers, retail warehouses, shops, and other regional properties. Nationwide Fund has 85,083 shares for 0.04% of their portfolio. 68,692 were reported by Royal Financial Bank Of Canada.

isis-killer-beheading-video-story-top 'Fixer Upper' Stars Chip & Joanna Gaines Are Having A Baby Boy
Mar 08, 2018 - 01:56
As both of Chip and Joanna's sons have names that begin with the letter D, he continues, "I can't think of a D-name". This is important: I can't think of a "D" name. "Thank you for giving hope and love to so many #ttfgolf2018 ".

isis-killer-beheading-video-story-top England Sevens into Cup quarter final in Las Vegas
Mar 07, 2018 - 00:11
Argentina will be up against South Africa in the 1st semi final match with hosts U.S. clashing against Fiji in the 2nd semi. In the bronze medal match, Fiji beat South Africa 26-22, while New Zealand beat Australia 17-12 to claim fifth place.

isis-killer-beheading-video-story-top House passes raise for West Virginia teachers
Mar 07, 2018 - 00:11
As the labor dispute drags on, students are playing a waiting game - and video games - while trying to keep themselves busy. Most counties across the state subsequently announced classrooms will be closed Tuesday for the ninth straight day.

isis-killer-beheading-video-story-top New Name Rumored to Face John Cena at WrestleMania 34
Mar 07, 2018 - 00:10
Mysterio, 43, made a surprise appearance at the Royal Rumble in January, and spoke of his desire to return to WWE last month. Cena had been reportedly pencilled in to face The Undertaker at the show, even issuing a challenge Monday's edition of Raw .

isis-killer-beheading-video-story-top Katarina Johnson-Thompson wins pentathlon gold for Great Britain
Mar 07, 2018 - 00:10
Nigeria last won an IAAF World Indoor Championships medal in 2008 in Valencia, Spain, courtesy of Olusoji Fasuba. Lindley Lindsay the other Nigerian in the 60m hurdles event fell at the semi-final stage (8.08).

isis-killer-beheading-video-story-top I'm Happy With Him - Mauricio Pochettino Drops Spurs Team Selection Hint
Mar 07, 2018 - 00:10
The Bianconeri will be familiar with the surroundings having already played there in a pre-season friendly back in August. Champions League nights are what we all want to be involved in and this is a chance to get into the quarter-finals.

isis-killer-beheading-video-story-top Stephen Hawking explains what was there before the Big Bang
Mar 07, 2018 - 00:10
Famous physicist Stephen Hawking says that he has the answer on what was out there before The Big Bang . Mr Hawking replied: "Nothing was around before the big, big bang ".

isis-killer-beheading-video-story-top Nashville mayor who admitted affair with bodyguard expected to resign
Mar 07, 2018 - 00:09
Forrest, 58, was also married, but his wife dumped him and filed for divorce after learning of the adulterous romance. She said the affair itself was discovered through conversations between their two spouses and personal conversations.

isis-killer-beheading-video-story-top Moreno recycles her 1962 Oscars gown at the 2018 Oscars
Mar 06, 2018 - 02:30
Five years later, she proved that she can still rock the dress while presenting the award for Best Foreign Language Film. Rita's daughter, Fernanda Luisa Fisher, previously revealed that her mother would be wearing her old dress.

isis-killer-beheading-video-story-top Actor David Ogden Stiers passes away at age 75
Mar 05, 2018 - 01:36
Stiers' resonant voice actually earned him his first on-screen credit as the announcer in George Lucas' dystopian film THX 1138 . Stiers joined the M*A*S*H cast at the beginning of its sixth season and replacing Larry Linville after he left the series.

isis-killer-beheading-video-story-top Donald Trump, press trade jabs at annual Gridiron dinner
Mar 05, 2018 - 01:36
Attorney Jeff Sessions, who made a surprise appearance at the Gridiron Dinner: "I offered him a ride over and he recused himself". He's going to be president? A lot of people said I wouldn't be able to do so well after losing my so-called chief strategist.

isis-killer-beheading-video-story-top Kirk Cousins List Down to Four Teams
Mar 05, 2018 - 01:35
Shortly afterward, Redskins cornerback DeAngelo Hall said Cravens would be welcomed back but must regain the trust of the team. The Cardinals, though, have the least amount of salary cap space , and Cousins is expected to land a record contract.

isis-killer-beheading-video-story-top Italy election: Five Star Movement vows to not form coalition
Mar 05, 2018 - 01:33
This means that after Sunday's vote, the different political forces will have to work together to reach a compromise. His leadership is openly challenged by his hard-right ally Matteo Salvini , who covets the post of prime minister.

isis-killer-beheading-video-story-top Ex-Catalan leader Puigdemont withdraws bid to regain power
Mar 04, 2018 - 02:38
The region of Catalonia held a referendum in October of 2017, leading to a unilateral declaration of independence. Puigdemont has been facing charges of sedition and rebellion in Spain and is likely to be arrested if he returns.